nd welcome to Capital One live chat! One of our specialists
will be right with you. Your chat may be monitored and recorded.
You are now chatting
with Clara.
Clara: Thank you for
visiting Capital One's website. My name is Clara, what questions can I answer
for you about our online credit card offers?
you: I 10 minutes ago
applied & was aproved for a credit card. At the end it showed me my credit
score. Will I be charged for the score? Nowhere when applying did I see an
option to opt out.
Clara: Congratulations on
the approval of the card and thank you for considering Capital One. Who do I
have the pleasure of chatting with today?
you: Andrew Golding
Clara: Hello Andrew, just
to clarify can I know the name of the card you got approved for?
Clara: When you apply for
a credit card, it will show up on your credit report and could affect your
credit score.
Clara: We haven't looked
at your individual credit report. However, it is standard practice to obtain a
credit report to finish processing your application. So if you decide to apply
for an account, your personal credit report will be reviewed.
Clara: Just to clarify
can I know the name of the card you got approved for?
you: It was Platinum
something.
Clara: Thank you for
confirming. You should receive your Capital One card, credit line and
welcome materials by mail within 7-10 business days.
Clara: I'd like to inform
you that once you receive the card by enrolling your Online banking service
with free of cost you can make your payments faster, add an authorized user,
Customize your card and many more.....
Clara: Is there anything
else I can assist you with today before I let you go?
you: yes. Initial question
answer.
Clara: One moment please.
Clara: Just answering
your previous question Andrew, it will not be charged on the credit score if
you apply for the card.
Clara: Thank you for your
patience and I really appreciate your patience!
Clara: Please take your
time to check whether I have answered all your questions, before I let you go?
you: so the answer is no.?
Clara: Yes, that's right.
Clara: Do you have any
further questions for me, before I let you go?
you: not now. TY
Clara: Thank you for
chatting with us! If you'd like to provide feedback about your experience with
us today, please click the button that reads “Close” at top right to answer a
few quick questions.
Clara: Indeed
Andrew, it is my pleasure to make this chat, a pleasant experience!
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