Wednesday, December 19, 2012

score ques



nd welcome to Capital One live chat! One of our specialists will be right with you. Your chat may be monitored and recorded.
Chat InformationYou are now chatting with Clara.
Clara: Thank you for visiting Capital One's website. My name is Clara, what questions can I answer for you about our online credit card offers?
you: I 10 minutes ago applied & was aproved for a credit card. At the end it showed me my credit score. Will I be charged for the score? Nowhere when applying did I see an option to opt out.
Clara: Congratulations on the approval of the card and thank you for considering Capital One. Who do I have the pleasure of chatting with today?
you: Andrew Golding
Clara: Hello Andrew, just to clarify can I know the name of the card you got approved for?
Clara: When you apply for a credit card, it will show up on your credit report and could affect your credit score.
Clara: We haven't looked at your individual credit report. However, it is standard practice to obtain a credit report to finish processing your application. So if you decide to apply for an account, your personal credit report will be reviewed.
Clara: Just to clarify can I know the name of the card you got approved for?
you: It was Platinum something.
Clara: Thank you for confirming.  You should receive your Capital One card, credit line and welcome materials by mail within 7-10 business days.
Clara: I'd like to inform you that once you receive the card by enrolling your Online banking service with free of cost you can make your payments faster, add an authorized user, Customize your card and many more.....
Clara: Is there anything else I can assist you with today before I let you go?
you: yes. Initial question answer.
Clara: One moment please.
Clara: Just answering your previous question Andrew, it will not be charged on the credit score if you apply for the card.
Clara: Thank you for your patience and I really appreciate your patience!
Clara: Please take your time to check whether I have answered all your questions, before I let you go?
you: so the answer is no.?
Clara: Yes, that's right.
Clara: Do you have any further questions for me, before I let you go?
you: not now. TY
Clara: Thank you for chatting with us! If you'd like to provide feedback about your experience with us today, please click the button that reads “Close” at top right to answer a few quick questions.
Clara: Indeed  Andrew, it is my pleasure to make this chat, a pleasant experience!

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